Website Privacy Notice
Effective Date: 07-18-2025
Point Health AI, Inc. (dba PointHealth AI and PointHealth) ("Company", "we", "our", or "us") is committed to protecting your privacy. This Website Privacy Notice explains how we collect, use, share, and protect personal information when you visit our website or interact with our online services, including those related to pharmacogenomics (PGx) testing and AI-powered clinical decision support.
2. Information We Collect
We may collect the following types of information: a. Information You Provide Voluntarily • Name, email address, phone number • Contact or inquiry forms • Information you provide when requesting a PGx test or demo b. Automatically Collected Information • IP address, device information, browser type • Pages visited, time spent, and clickstream data • Cookies and tracking technologies (see Section 5) c. Health-Related Information (If You Register for Services) • May include self-reported medical history, PGx test results, or clinical preferences • Only collected with your explicit consent
3. How We Use Your Information
We use your information to: • Respond to inquiries or requests • Provide and improve our services • Customize your web experience • Secure our platform • Comply with legal and regulatory requirements We will never sell or rent your personal or health data.
4. Sharing Your Information
We may share your information with: • Authorized service providers (e.g., secure hosting, analytics) • Certified PGx laboratories, only with consent • Healthcare providers, only if you authorize us to do so • Regulatory or legal authorities when required All data sharing is protected by confidentiality and security obligations.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance user experience and measure traffic. You can manage or disable cookies in your browser settings. Types of cookies used: • Essential (for site function) • Analytics (e.g., Google Analytics) • Marketing (if applicable)
6. Your Privacy Rights
Depending on your location, you may have the right to: • Access or correct your data • Request data deletion • Object to or restrict processing • Opt-out of marketing communications Contact us at support@pointhealth.ai to submit a request.
7. Data Security
We implement safeguards such as encryption, secure servers, access controls, and periodic audits to protect your information.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
9. Children's Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal information from minors without parental consent.
10. Updates to This Privacy Notice
We may revise this Privacy Notice from time to time. Material changes will be communicated via our website. The "Effective Date" at the top reflects the latest version.
11. Contact Us
Privacy Officer Point Health AI, Inc. c/o SuperSet 140 New Montgomery Street San Francisco, CA. 94105 Email: support@pointhealth.ai If you have any questions or concerns about this Privacy Notice, please contact us.
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